Travel Security

Security Tips for Travel

Traveling for business or leisure often increases the crisk of cyber targeting. Practice safe online behavior and security of Internet-enabled mobile devices. Always check the State Department website for travel advisories and safety information for every country in the world. 

To protect your SDSU data and device, follow our security safeguards before, during, and after your trip. Please review the SDSU Travel Security Guidance for additional information.

The list of high risk countries is compiled from sources by the U.S. Department of State Travel Warnings, Department of the Treasury Office of Foreign Asset Control (OFAC), the Federal Bureau of Investigation (FBI), and the Office of the Director of National Intelligence (ODNI). These countries include, but are not limited, to the following:

  • Russia
  • China
  • North Korea
  • Iran
  • Cuba
  • Syria
  • Crimea
  • Donetsk
  • Luhansk regions of Ukraine

Travelers who plan to visit North Korea, Iran, Cuba, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine should contact the University’s Export Control Office for consultation prior to travel due to strict export restrictions and OFAC (Office of Foreign Assets Control) sanctions. When traveling to High-Risk Destinations, follow these specific recommendations:

  • DO request a loaner device.
  • DO report stolen or lost devices.
  • DO NOT bring devices containing high-risk or moderate-risk data.
  • BE AWARE that encrypted devices to specific countries may require advance approval.
  • Upon your return, immediately discontinue the use of any SDSU devices you used while travelling.
  • Passwords should be changed for any accounts that were used while travelling. Please visit SDSUid Help to reset your password.
  • DO coordinate with your department IT for a loaner device.
  • DO encrypt all devices and data that you take with you. 
  • DO secure mobile devices. 
  • DO obtain a Duo MFA Token.
  • DO use Global Protect Virtual Private Network (VPN).
  • DO use VPN for your personal cell phone.
  • DO install mobile security apps on your personal devices.
  • DO ensure your personal phone is updated.
  • DO turn on “Find My Device” tracking and/or remote wiping options on your phone.
  • DO be aware of the latest travel advisories.
  • DO consult with SDSU Export Control.
  • DON’T use public wi-fi, unless you take precautions.
  • DO use Global Protect Virtual Private Network (VPN).
  • DO use the browser to access your email and files.  
  • DO keep your machines clean. 
  • DON’T carry data on USB sticks. 
  • DON’T leave your device unattended. 
  • DISABLE bluetooth and near field communication
  • Avoid public charging stations. 
  • DO return your loaner device. 
  • DO coordinate with the IT Help Desk when traveling with SDSU devices that are not loaner devices. 
  • DO check on your bank and credit card statements. 

Get Help

Submit a ServiceNow ticket.

Get Help

To request a service, create a ServiceNow Ticket and assign the ticket to “IT-ITSO-Help Desk”.

IT Security Office
Administration Building
https://it.sdsu.edu/get-help

Report an Incident

Please contact the Information Security team immediately if you experience or are aware of any of the following: