Email Protection
Protect your email and your private messages by following these steps:
- Use a strong password.
- Use uppercase and lowercase letters, numbers, and symbols.
- Change your password frequently.
- Be aware of using public PCs.
- Be sure that if you are using a computer in a public place that you log out when you are finished.
- Protect your email address.
- Be aware of where your email is displayed.
- Do not include emails in blog posts or social media posts.
- Lock up.
- Lock up your desktop or laptop and close your email clients when you walk away from your desk.
- Encryption.
- Keep your data safe by using encryption and storing encrypted files.
- Encryption transforms your data into unreadable format that should only be deciphered by a passphrase.
- Verify the emails you receive
- Verify the contents of any email attachment before opening it, and never click on attachments from unknown persons.
- Do not respond to any email requesting confidential or personal information (username, password, date of birth, social security number, etc.). Legitimate businesses will never ask for this information via email.
- Keep your email inbox organized
- Delete messages that you no longer need and empty your trash and outgoing mail folders.
- Report spam messages and unsubscribe from any unwanted email senders.
Get Help
To request a service, create a ServiceNow Ticket and assign the ticket to “IT-ITSO-Help Desk”.
IT Security Office
Administration Building
https://it.sdsu.edu/get-help
https://it.sdsu.edu/get-help
Report an Incident
Please contact the Information Security team immediately if you experience or are aware of any of the following: